Authorized Apple service technicians may be able to perform Face ID repairs on iPhone XS and newer phones without having to replace the entire device, MacRumors reports.
The tech giant may soon grant Apple Stores and Apple Authorized Service Providers access to a new TrueDepth Camera service component consisting of Face ID and front camera modules. As a result, stores and authorized carriers would carry out repairs on the same unit if a phone has Face ID issues rather than replacing the device.
As described by Apple in an internal memo provided to: MacRumors, the move will reduce the carbon footprint of its products by reducing the number of whole unit repairs. If this happens, it also means owners of iPhone XS models and newer won’t have to install a new iPhone and may lose data due to Face ID issue.
It is not yet clear when this new repair process will be implemented. The company has only told technicians that they will receive training and documentation at a later date.
The news comes a few months after Apple announced its new “Self Service Repair” program, another step that could also make repairs easier. Through the initiative, Apple will instruct customers on how to repair their devices at home, while selling the parts and tools. Customers also receive recycling credit when they return their used parts after they have repaired their devices.
Apple said the “Self Service Repair” program would launch in the US early this year and expand to other countries later.